Refunds & Returns Policy for CommuterTrax.com

Overview

Our refund policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund.

There are no returns offered for services or downloadable products purchased from our online shop and website.

Refunds

Once you request a refund, we will review your request and send you an email to notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us using the form on our website.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

There are no exchanges offered for services or downloadable products purchased from our online shop and website.

Need help?

Contact us using the form on our website for any questions related to refunds and returns.